More Frequently Asked Questions

Who can use Driver’s Seat?


Driver’s Seat is developed with professional drivers in mind, for whom driving is their job. But in reality, everyone who is up for a challenge and improve their driving behaviour is invited to use Driver’s Seat. We would like to point out that Driver's Seat is currently (2020) only available for Android phones.




What does Driver’s Seat measure?


For now, the app measures speeding based on the speed limits in countries, fatigue based on the rest breaks that you take and mobile phone use, where the rule is that you earn points if you do not use the phone whilst driving.




How do I get XP?


You can gain XP during the trip, for every minute that you do not raise an event eg speeding, fatigue or answering calls. Then you will get 100XP. There are also random bonuses which will allow you to double their XP during a single trip. This happens randomly to keep you on your toes!




How is my score / team score / country score calculated?


For each trip, your safety score will be calculated:

SST = 100 - ((SE / D) * 100)

where:

  • SST = Safety Score of a Trip

  • E = Events received in a Trip. This can be speeding events, the use of your mobile phone whilst driving or not taking a break after two hours of driving.

  • D = Distance Travelled in a Trip (in km)

To get the Safety Score, get the average of the safety scores of all their trips:

  • SSU = (SST1 + ... + SSTn) / n

where:

  • SSu = Safety Score of a User

  • n = Total number of Trips

Organization

The same formula is used but here we calculate the safety score of all the drivers that work in your organisation. So here you can see how well you are doing as a team.

Country

We take it a step higher, now we use the same formula to look at the safety score of all drivers in your country.




How do I earn XP points?


You earn XP during the trip, for every minute that you drive safely. This means that no event is raised (eg speeding, fatigue or answering calls) and it will get you 100XP. There are also random bonuses which will allow you to double their XP during a single trip. This happens randomly to keep you on your toes!




What does XP mean?


XP means Experience Point and it is used to measure your score in the Driver’s Seat.




Why should I fill in the kilometres at the start and end of the trip?


You can log your kilometres as an alternative for a paper logbook. At the end of the trip you can also indicate if you fuelled the vehicle and what the purpose was of the trip.




What happens with the data?


The data that is collected during your trip is used to inform you how well you have done. We also collect the data to analyse driver behaviour at organisational or even country level. This data can help your organisation to put in place targeted driver training and development programmes.




Where do you store the data and how is it secured?


For the database we use a Azure MSSQL database. We only connect to the database from the backend application, all external sources are blocked through firewalls.

We do not store passwords as we use Facebook for authentication.

Sql Server enforces encryption (SSL/TLS) at all times for all connections. This ensures all data is encrypted "in transit" between the client and server irrespective of the setting of Encrypt or TrustServerCertificate in the connection string.

More detailed information can be found at: https://docs.microsoft.com/en-us/azure/sql-database/sql-database-security-overview




How do you store the data (safety)?


The data is stored in a cloud database. For the database we use a Azure MSSQL database. We only connect to the database from the backend application, all external sources are blocked through firewalls.

We do not store passwords as we use Facebook for authentication.

Sql Server enforces encryption (SSL/TLS) at all times for all connections. This ensures all data is encrypted "in transit" between the client and server irrespective of the setting of Encrypt or TrustServerCertificate in the connection string.

More detailed information can be found at: https://docs.microsoft.com/en-us/azure/sql-database/sql-database-security-overview




Do I have to pay for Driver’s Seat?


No. The Basic version of Driver’s Seat will be free. Always. Off course your phone provider can charge you for the data you use whilst you are using Driver’s Seat.




Does Driver’s Seat work on an iPhone?


For now, (2020) Driver’s Seat works on Android phones only.




How much data does Driver’s Seat use?


If the app is online it uses about 5mb an hour.




What if I am driving in an area where there is no phone connectivity?


A message pops up to show that you have lost internet connection. The app will pause the trip, then un-pause the trip when you have an internet connection again.

For short-term connection interruptions (max. 15 minutes) the app can collect data off line and sync your data once your internet connectivity is established again.




I notice there is a difference in the kilometres that Driver’s Seat measures and what my odometer in the vehicle measures?


Most odometers work by counting wheel rotations and assume that the distance travelled is the number of wheel rotations times the tire circumference. We calculate distance by checking the change in user's location every second. This could result in the distances measured being slightly different. In general, the GPS measurement is more accurate.




How is the speeding measured?


A speed limit is set per country, which is selected by you when you sign up. The source for the speed limit is WHO Global Status Report on Road Safety 2018. Currently it is not possible to differentiate between different speed limits for urban, rural and motorways driving. The speed limit set in the app is based on rural (km/h)




How is fatigue measured?


If you drive for two hours straight and you do not take a 15-minute break during that trip, then a fatigue event will be raised and you will lose points




How is mobile phone use measured?


The app detects if you answer a call during the trip, and you will not gain XP points for the time that you are on the call. Once you end the call, a ‘mobile phone use event’ is raised.




What does ‘organisation’ in the leader board mean?


You can compete with your organisation against other organisations and together collect XP.




What does ‘country’ in the leader board mean?


We thought it would be fun to set up country competitions. Where you and your fellow drivers can compete for the title of ‘safest drivers’ against another country.




I sometimes see messages about challenges. What does it mean?


We like to keep you sharp, that is why we invented the challenges. Every now and then we announce a challenge in which you can participate. It can be that we challenge you to improve your speeding behaviour. Or demonstrate that you drive better than your last trip. Keep an eye out for these challenges as they earn you bonus XP.




Will Driver’s Seat measure other behaviour? For example, braking and cornering?


That is definitely on the wish list. If you have ideas you can leave them on the Driver’s Seat Facebook page.




Where can I find more information about Driver’s Seat?


Driver’s Seat has its own Facebook page where we communicate and share information about the app. We encourage you to become friends with us.




Why was Driver’s Seat developed?


Driver’s Seat is an app encourages you to be the best driver you can. The app measures your driving behaviour and rewards you with points when your drive in a safe way. Currently, Driver’s Seat measures if you respect the speed limits, if you do not use your mobile phone while driving and if you take a break after two hours of driving. Based on your results, you can earn XP points. The XP points will be shown in the leader board.




How does Driver’s Seat work?


Driver’s Seat is an app encourages you to be the best driver you can. The app measures your driving behaviour and rewards you with points when your drive in a safe way. Currently, Driver’s Seat measures if you respect the speed limits, if you do not use your mobile phone while driving and if you take a break after two hours of driving. Based on your results, you can earn XP points. The XP points will be shown in the leader board.




Why does Driver’s Seat use Facebook to log in? What are the benefits of that?


Facebook is used as a login to prevent developing a whole custom authentication component. Since the app is starting as a POC. The benefits of this is that we do not have to manage users and help them get new passwords if they forget it. The users can now also sign up without having to re-add their credentials, they just using their existing Facebook account. This also helps by eliminating the boring signup process and allowing the users to get to the good stuff faster.




What kind of (Facebook) data do you collect from me when I sign in?


We collect the name, surname and email address of the user and also the user ID. We do not collect passwords or any other personal information of the user from their Facebook account.




Will it be possible to use the App without the Facebook login? (Now and in the future).


It is not possible to use the app without Facebook at the moment. But in the next phase of the project we can make the app work without having to login with Facebook and maybe we might use a different form of authentication.





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