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Privacy Policy

Your privacy on the internet is of utmost importance to Fleet Forum. By visiting our website pages, you are consenting to our terms and conditions. This privacy statement describes Fleet Forum’s policy concerning the gathering and sharing of visitors’ information through  Driver’s Seat ( website and the smartphone application). 


What information does Fleet Forum collect?

​Normal web site usage

In general, you can browse the Fleet Forum site without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you download, the pages you visit, and the dates/times of those visits.

Collection of personally identifiable information

If you register for a newsletter, use our Fleet Forum tools, request information, register for an event, workshop or training, provide feedback, apply for a job, or join an electronic mailing list, you will be asked to provide personal information such as your name, telephone number, job title and e-mail address. This information is collected only with your knowledge and permission, and is kept in the Fleet Forum databases and mailing lists.


On the Fleet Forum website, registering or supplying personal information sets a cookie*. By setting this cookie, Fleet Forum will remember your details the next time you visit, so you don’t have to re-enter the information. This helps us to provide you with a better service.


By accessing and using the Fleet Forum website and the Fleet Forum tools, you are consenting and agree for the information or data provided by the user to be stored on our Fleet Forum servers. This information or data can be used and interpreted for e.g. benchmarking. This information can be used also for web site traffic analysis. If the user provides unique identifying information, such as name, address and other information or data on forms stored on this site, information can be used only for statistical purposes and could be published for general access. The Fleet Forum, however, assumes no responsibility for the security of this information.


Information collected through our App

In short: We collect information regarding your geolocation, push notifications, when you use our App. 


If you use our App, we also collect the following information: 

  • Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. 


What information is collected automatically?

In short: some information – such as your Internet Protocol (IP) address and / or browser and device characteristics – is collected automatically when you visited Driver’s Seat


We automatically collect certain information when you visit, use or navigate Driver’s Seat. This information does not reveal your specific identify (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, languages preferences, referring URLs, device name, country, location, information about how and when you use our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes. 


The information we collect includes:

  • Location Data: We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the App. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). 


What if I don’t want to location data?

You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.


How do we use your information? 

In short: We process your information for purposes based on legitimate organisational interests, the fulfilment of our contract with you, compliance with our legal obligations, and / or your consent.


We use personal information collected via our App for a variety of organisational purposes described below. We process your personal information for these purposes in reliance on our legitimate organizational interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.


We use the information we collect or receive to:

  • To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (such as Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “How do we handle your social logins” for further information. 

  • To post testimonials. We post testimonials on our App that may collect personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at and be sure to include your name, testimonial location and contact information.

  • Request feedback. We may use your information to request feedback and to contact you about your use of our App.

  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.

  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

  • To send your marketing and promotional communications. We may use the personal information you send to us for marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our App, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time. 


How long do we handle your social logins?

In short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you. 


Our App offers you the ability to register and login using your third-party social media account details (namely Facebook login). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.


We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the App. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.


How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. 


We will only keep your personal information for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require is keeping your personal information for longer than the period of time in which users have an account with us.


We we have no ongoing legitimate organisational need to process your personal information, we will either delete or anonymise such information, of it this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 



Fleet Forum does not sell any personally identifiable information volunteered on the Fleet Forum site to any third parties. The Site and the Service contain links to third party websites and resources. You acknowledge and agree that Fleet Forum is not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Any information provided to Fleet Forum by users of the Fleet Forum site is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in any site-specific policies, or in ways to which you have explicitly consented. Fleet Forum employs a range of technologies and security measures to protect the information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration, or destruction.


All our representative who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of official business matters, including personal data. 


Notification of changes

Changes to this privacy policy will be posted on Driver’s Seat privacy policy page at:

Deletion of your data:
In case you no longer want to use the Driver’s Seat app and also want to use the data associated with your account, simply send an email to requesting for your data to be deleted. In your message you have to mention your Facebook login name that you use to log in to the Driver’s Seat app



For questions or queries regarding this privacy policy, please contact us at:


A cookie is a small amount of data that is sent from a web server to your browser. It is normally used to assign a unique identification to your computer and securely store information such as user IDs, passwords, preferences, and online profiles.


It is stored on the hard drive of your computer. You can choose not to have cookies delivered by the Fleet Forum site by clicking on the ‘Use of Cookies’ link in the footer of the website. Different web sites can send their own cookies to your computer. To protect your privacy, your browser only allows a web site to access the cookies it has already sent you, not the cookies sent by other sites.

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